OUR PROCESS
At Boston Truck & Van Outfitters, we are focused on servicing our customers with integrity, respect, and unbeatable, high-quality products and installation services. We don’t subscribe to the one-size-fits-all approach. Instead, we team up with our customers to ensure that they get exactly what they need while working within their budget. Check out the steps of our process below.
STEP 1: WE LISTEN
The first thing we do before recommending an upfitting package is sit down with you to learn about what you do, how you work, what you currently have in your work vehicle, and what your overall goals are. At Boston Truck & Van, we understand that different jobs have different needs, so we don’t take a one-size-fits-all approach.
What is your business?
What equipment do you use today?
What are your business goals?
What are your pain points?
STEP 2: WE PROVIDE OPTIONS
Once we have a good sense of your daily routine, tasks, and goals, we will discuss your most pressing day-to-day challenges and show you ideas to help you visualize how different upfitting components might help you work more efficiently and help your business become more successful. Our amazing new showroom gives us the ability to showcase many of the high-quality, American-made Adrian Steel products and packages that we install.
STEP 3: WE DESIGN A SOLUTION
Our flexible customization options allow you the freedom to choose exactly what you need–without having to pay for components that you don’t need. After reviewing the multitude of options available, we will help you choose the best solutions for your mobile workspace based on your budget and specific needs.
STEP 4: WE INSTALL
As a top Adrian Steel distributor in New England, we have the inventory on site, so our skilled installation technicians are ready when you are! Our new, expansive installation center gives us the ability to get your vehicles upfitted quickly and efficiently—so you can begin enjoying the benefits and convenience of a vehicle or fleet of vehicles that will work as hard as you do in a fraction of the time it takes other upfitters.
STEP 5: WE DELIVER
STEP 6: WE FOLLOW UP
Our first-class customer service doesn’t end when your vehicle leaves our facility. Once you are back to work in your new upfitted vehicle, we will check in with you to make sure you are satisfied with the installation. Of course, if you ever have any concerns with your installation, we will be happy to address them. Just get in touch with us!
We Carry the Best Brands in the Industry!
